AI Receptionist · phone and chat
The front desk that never misses a call
AI Receptionist answers your phone and your website chat, books appointments and passes the rest to your team.
Sound familiar?
Calls and messages slip through
Missed calls
The phone rings during the rush and nobody picks up.
Slow replies
Website messages wait until tomorrow.
Repeat questions
Hours, prices and directions, asked all day.
When it's busiest
Peak hours, covered
Lunch rush, Monday morning, the hour before closing. The assistant takes every call at once, so nobody waits.
What it does
- Answers calls and chats, day and night
- Says it is an AI and that the conversation is recorded
- Books appointments in your calendar
- Hands over to a person when needed, with the full conversation
- Speaks any language you need, on chat and voice
What happens behind the conversation
It talks, and it does the work
Your receptionist does not just answer. Every call and chat sets off the steps your team would have done by hand, so staff can focus on harder problems and the customers in front of them.
Bookings
Handles the whole appointment, start to finish.
- Books new appointments
- Moves and cancels them
- Confirms and reminds
- Follows up after a missed visit
Requests
Resolves what customers ask for, not only what they ask.
- Order, shipping and account questions
- Opens a ticket, prioritises it and routes it automatically, with no manual triage
- Routes it to the right person without anyone sorting it by hand
- Tells the customer what happens next
Records and handover
Keeps your systems current and your people informed.
- Updates the calendar and customer records
- Hands over with the full conversation
- Logs every call and chat
- Sends your team a summary
Takes the pressure off your team
Repeat tasks stop landing on your staff, and tickets are sorted, prioritised and routed automatically, so nobody triages them by hand. They handle the complex cases and the customers who need a person, and peak hours and busy seasons run more smoothly because every conversation is answered at once.
Built around your business
Nothing here is a fixed template. We shape it to how you work.
See it in action
Try it yourself
The demo is the same assistant your customers would meet.
What changes for you
What it means day to day
Fewer missed enquiries
Every call and chat gets an answer.
Calmer days
Your team handles people, not the phone.
A clear record
Every conversation is logged and summarised for you.
What it does for your business
Save money, save time, make money
Save money
Cover every call without extra staff
AI Receptionist handles the routine calls and chats, so you do not need more people on the phones. Your team takes the ones that need a person. The calculator below shows what that could be worth.
Save time
No more stopping work to answer
Opening hours, directions and booking requests are answered on the spot, and every conversation is logged and summarised for you.
Make money
Fewer enquiries lost
A call that goes unanswered is often a customer who tries someone else. Answering every one and booking the next step keeps more of them. The first calculator below puts a dollar figure on missed calls.
Try your own numbers
What could it be worth to you?
Enter your own figures. Nothing is stored, and the results update as you type.
Make money · what missed calls cost
Your missed calls, in dollars.
Your business
Mak-AI costs a month
The fee is optional. Left empty, it counts as zero.
Revenue at risk
$8,778
a month · $105,336 a year
- Mak-AI fee
- $0 a month
- Running costs
- $188 a month
- Total cost
- $188 a month
- Left after costs
- $8,590 a month
- Back for every $1 spent
- —
- Pays for itself with
- 1 sale a month
110 missed calls × 38% are leads × 42% buy on the call × $500 = $8,778 revenue at risk a month
Source: Invoca Lead Conversion Benchmarks Report, July 2026 (lead and buying rates). Running cost is worked out at $0.25 a minute for every call the agent answers. An estimate, not a promise.
Save money · what it's worth
What it saves you.
Your phone team today
For the calls it hands over to a person.
Your calls
Mak-AI costs a month
The fee is optional. Left empty, it counts as zero.
Saved a month
$4,205
$50,460 a year
- Phone team today
- $10,660 a month
- Staff you keep
- $5,330 a month
- Mak-AI fee
- $0 a month
- Running costs
- $1,125 a month
- Cost with Mak-AI
- $6,455 a month
$10,660 today − $6,455 with Mak-AI (staff you keep + fee + running costs) = $4,205 saved a month
Pricing
Scoped around your business
We agree the scope and the price with you after the discovery call. Nothing is a fixed template.
Book a discovery call
Never miss another call
Tell us how your phones run today.